Training

Expert IAF Certified Professional Facilitators team up with Scotland’s award winning training company to deliver exceptional facilitation and consultation courses.
Whether you need to facilitate groups, meetings, or workshops, as a skilled and effective facilitator or you want to gain more experience and knowledge consulting with your stakeholders and the public we can help you.

Public and Stakeholder Training
Overview of the course:
A training course specifically designed for those individuals who will be responsible for consulting with key stakeholders and the public. The course helps create an understanding of the importance of effective engagement with groups and individuals. As well as presenting to audiences it is important to know how to engage them and deal with their different needs and interests.
The aim of this two-day course is deliver a course which addresses the specific needs of the participants.
The course will provide an opportunity for participants to develop the confidence, skills and ability to engage with different stakeholder groups.
Outcomes:
By the end of the course participants will:
•    Be more confident in their ability to engage with different groups.
•    Understand the importance of thorough planning and preparation before engaging a group.
•    Know how to structure a presentation and use of different media.
•    Build rapport and trust with audiences.
•    Understand how new planning law relates to Development Management throughout the UK.
•    Understand and apply different techniques when engaging and consulting with different groups.
•    Know how to deal with participants’ questions.
•    Be aware of a range of strategies for dealing with challenging participants and apply these skills.
•    Have received feedback to help improve their skills.
This is a highly practical course during which participants will have several opportunities to lead and present to small groups. After each engagement the group will critically appraise their own and others’ efforts.
To book call Chris or Lone on 01786 820111.


Here's what previous participants said about the course:
“Brilliant! Very useful, interactive and a lot of fun whilst learning a lot of extremely useful techniques to deliver a successful presentation. Extremely friendly lead facilitators and the whole course was organised and delivered to exceed my expectations.”
“A refreshing approach. Much more than simply reproducing a standard course time after time. Very well tailored to audience and with a great variety of tasks. Distributing the content between two speakers also worked well and maintained interest. Approach made everyone feel safe and able to contribute freely and without retribution.”
“I learned a lot from the course. The course was pitched at the right level for my needs. The length of the course was appropriate for the topics that were covered..”
“I found the two day course was tailored to what was requested in pre-course meetings. The course emphasis was on learning through use of interactive learning techniques. The reference material to take away as a reminder and to aid practice of the skills taught is excellent.”
“Many thanks”
“I would recommend that every member of staff attends the course”
“Fantastic course with great leaders. Thoroughly enjoyed it and would fully recommend to anyone requiring a similar course.”

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